Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. 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Easy to understand work. Apply now and well be in touch. Job in Victorville - San Bernardino County - CA California - USA , 92392. Its more than what boils the kettle or keeps the radiators warm. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. Show my commute time. Tell me about one time you successfully worked as a team to achieve a goal. If youd rather speak to our customer-service team, If successful they'll progress you to their 3 hour long assessment days with other candidates. . We have been committed to developing products of quality and to preserving the environment. Ability to use multiple systems (PC-literate). This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Working in our vibrant Coventry office with some home working. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the countrys developing economy. Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Lubricants Technical Advisor Shell. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Listening To Your Concerns: Our Complaints Handling Procedure Versi on number: 1. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Fast. Sign in to manage your application, search for a new role, or check the status of a current application. Sustainability News, View The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View Select a location from the list of options. Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 Shell Fuels, View Ways to Pay, View Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Shell Motorsport, View Anonymous Interview Candidate in Coventry, England, I applied online. Listed on 2023-03-02. HappytoHelp@ShellEnergy.com. Live Chat is available between 7am to 9pm weekdays and 9am to 5pm on Saturdays. Careers at Shell. Get a free, personalized salary estimate based on today's job market. Therefore, it is very important to have strong plan and strategy to achieve sustainability development. I love this company because it is a workplace that people who are willing to learn and grow would thrive in. The process took 1 week. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Calls are free and advice is available 24/7. It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. Not challenging Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View StateEscape, View Tell me a time where you were under pressure and how did you move forward? Ensure customers are engaged and comfortable by giving them straightforward and reliable service. Shell Polymers, View About Shell in the USA, View 5887 copley drive, ste. Find all the advice you need in one place. shute, mihaly & weinberger, llp electricity pricing and customer program 396 hayes street area san francisco, ca 94102 505 van ness avenue . This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View Shell in the Community, View Energy and Innovation, View Be the first to find this interview helpful, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. DM 19-072 / NJ BPU No. Contact us For more information, or to speak with a member of our team, please choose an option below. About Shell in the USA, View The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View We wish all our colleagues and customers a happy Pride. Started with an email inviting me to a telephone interview. Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. This website uses cookies to ensure you get the best experience. Supplier Diversity, View Get started with your Free Employer Profile, Customer Service and Sales Representative (1). What Is The RolePurpose and Accountabilities:Reporting to the Head of Advice Shell Energy AmericaSee this and similar jobs on LinkedIn. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Take a look at the map to see what's nearby. Energize Your Future with Shell, View By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. Feel free to let us know about your circumstances when you apply, and well take it from there. Lubricants for Transport and Industrial Businesses, View Business Customers, View Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. We hope you continue to find life at SERL enjoyable and rewarding! Start Date: 21st November 2022 Our Journey: There are lots of one to ones and coaching designed to bring out the best in you. 05070887 | VAT number: 867244791. Shell Trading US Company, View A staggering 70 million work days are lost each year in the UK due to mental health problems. Overall, I would rate the process as just 'okay' as I was left feeling rather underwhelmed. Help and Support. Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Shell Motorsport, View Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Service Support Advisor. We Care is one of our core values underpinning our wellbeing focus. Exceed sales performance on a daily basis. good work life balance, Routine work Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. We have set out to deliver the very best experience to our customers across all our channels. Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View Know Your Worth. Going above and beyond for our customers is what were all about. were here to help. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. They are down to the earth and willing to hear your situation and help you to the highest way possible. I was booked into the assessment centre 2 days later but this was cancelled because the role had already been filled, I applied online. I applied online. It's more than what boils the kettle or keeps the radiators warm. Learning and Development . Live Chat Phone For Energy queries call 0330 094 5800 Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays. StateEscape, View 5 Dat e publ i shed: 13/ 04/ 22 T he Regist ered O ff ice of S hell E nergy Ret ail Limit ed is S hell E nergy House, West wood B usiness P ark, West wood Way, Covent ry CV 4 8HS , UK . Permanent. Sustainability, View People are easy to talk to and willing to help. Together we are a force for good, View Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Customer centric with service mind. The process took 5 days. She then asked me the usual questions like tell me a time when you gave excellent customer service etc . Supporting Education, View You will need to deliver total solution to customers. Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. Engine oil and lubricants, View Thank you for taking the time to share your thoughts about your career with us. The Future of Energy Challenge, View Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Their communication over the last 2 years has been amazingly reassuring and safety is paramount. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Shell RechargePlus, View Ability to stay calm and professional when in a challenging situation. You may choose to opt-out of ad cookies. Management The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. We need to keep moving forward. Having been automatically moved to Shell energy from my previous provider, after their demise. The interview process itself took around three hours. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Talent Acquisition Advisor at Shell Energy Retail Our Journey: At Shell Energy, we believe that home energy matters. Unrealistic kpi targets, Minimal self reflection time It empowers us to make better decisions now about our world tomorrow. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View We wish all our colleagues and customers a happy Pride. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Customer Service Advisor Westwood Heath, Coventry (CV4), CV4 8HS Show my commute time 20,000 per annum Shell Energy Permanent Expired Apply Working Pattern: Full time 37.5 hours per week, 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Shell Energy. Simply sign up by providing your email address and search criteria in the boxes below and we will deliver job alerts straight to your inbox. We also provide energy solutions for all size businesses. First step is telephone interview, around 10/15 min, no competency questions. StateEscape, View Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail is right for you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. Rewards. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . Posted 1:15:05 PM. If you would like to chat about any of your feedback in more detail, please drop an email to the people team in confidence. In an emergency If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Your input helps Glassdoor refine our pay estimates over time. Exact . Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. Confident to manage your own workload and adhering to set time frames. United States. Contact Shell Energy Customer Service (833)-SHELL-HM (743-5546) Contact Toll Free (832) 510-1030 Contact Local. After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. I interviewed at Shell Energy Retail (Coventry, England) in Apr 2018. I applied online and received a call the next working day. 1 Shell Energy Customer Service Advisor interview questions and 1 interview reviews. show how you put the customer first but also look after the business . Shell Fuels, View (Enter less keywords for more results. I interviewed at Shell Energy Retail (Coventry, England). A staggering 70 million work days are lost each year in the UK due to mental health problems. Projects and Locations, View Manager roles and other good roles are filled before they even go live. remote working But our chat service is usually the easiest way to get in touch. Conservation, View Having problems? San Jose Home Energy Audit, Energy Advisor San Jose, Energy Experts San Jose, Energy Assessment San Jose, San Jose Energy Audit, Residential Energy Audit San Jose Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. - Everyone looks out for and supports one another in all areas. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Filter Found 7 of over 72 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Shell Energy Retail Experience Positive 86% Neutral 14% Getting an Interview
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