wawa lead customer service associate job description

Location: Field. Job Title: Customer Service Associate. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. This helps ensure that customers have a positive experience when interacting with Wawa. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Store 565 - Waldorf, MD 20603. Pull expired items, document and discard. Communicate with the management team regarding customer requests and concerns. Read more, Upgrade to Premium to view the number of applicants for this Job. Unlawful discrimination will not be a factor in any employment decision. Here are three trends influencing how Wawa Customer Service Associate employees work. great place to work Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Location: Field. . This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Additional pay could include bonus, stock, commission, profit sharing or tips. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Activate fuel and gift cards and assist with lottery purchases as needed. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Find out what skills and jobs are in high demand. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. attitude. Communicate with the management team regarding request and concerns.3. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Complete other tasks as assigned by store management. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Prepare all made to order food and/or beverages according to recipe or customer specifications. Your email address will not be published. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Part-Time. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Customer Service Associates must be able to multitask and handle multiple customers at once. You have reached your maximum number of active job alerts. Join us or tag a friend to apply! Previous customer service experience is preferred, but not required. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. We're committed to being your source for expert career guidance. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ready to see if youre the next Wawa associate? Sykesville, MD. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. All Rights Reserved. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Persuasive Speaking Skills. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . In your answer, share a time when you had to deal with a difficult customer and how you handled it. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. We would love to be a part of your professional journey. Prepare all made to order food and/or beverages according to recipe or customer specifications. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Customer service skills also include empathy, patience and kindness. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Stop fuel pumps if necessary. Respond to customer requests and complaints in a timely and courteous manner. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Job Title: Customer Service Associate. www.wawa.com/careers #jointheflock #internships2023. Greet and provide an enjoyable shopping experience for all customers. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. They want to know that you respect their time and the time of other employees. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Unlawful discrimination will not be a factor in any employment decision. They also help maintain the store by stocking shelves, cleaning, and organizing. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. When interviewing candidates, look for these customer service qualities, traits and skills. Select Accept to consent or Reject to decline non-essential cookies for this use. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? It also gave me confidence working with customers and handling money.. View similar Customer Service / Guest Services jobs below. Wawa, Inc. is an equal opportunity employer. Job Description. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Your input helps Glassdoor refine our pay estimates over time. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Managed work flow to exceed quality service goals. Part-Time. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Averages based on self-reported salaries. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Companies. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Greet and provide an enjoyable shopping experience for all customers. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Learn how this feature works. Prepare suitable food and beverage according to customer orders. More. Follow proper coding procedures. Follow proper coding procedures. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . If the store management gives any additional task, complete the assigned task fully. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Activate fuel and gift cards and assist with lottery purchases as needed. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Enjoy meeting new people? AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Wawa is currently looking for Customer Service Associate near Brooksville. Wawa, Inc. is an equal opportunity employer. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa is a convenience store that offers many different services, including food and beverage. Visit the Career Advice Hub to see tips on interviewing and resume writing. Greet and provide an enjoyable shopping experience for all customers. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Maintain proper cash levels in register drawer and change machines. Join us or tag a friend to apply! We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. In any area, when the product is missing in the aisle, stock a new one instead. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Department: Store Operations. We are not an agent or representative of any employer. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. The estimated base pay is $35,763 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Location: Field. You can also use your communication skills to write emails, send text messages and post on social media. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Additional pay could include bonus, stock, commission, profit sharing or tips. Help make it more accurate by adding yours. Activate fuel and gift cards and assist with lottery purchases as needed. Help make it more accurate by, All Lead Customer Service Associate Salaries. Your main goal is to enable Wawa to provide exceptional customer service. Maintained high standards of customer service during high-volume, fast-paced operations. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Stop fuel pumps if necessary. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Example: I am very comfortable standing for long periods of time. Required fields are marked *. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Apply Now! Job Description. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Know Your Worth. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Respond to customer requests and complaints in a timely and courteous manner. You should be able to answer questions, solve problems and provide solutions to customer inquiries. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Happy Veterans Day from your friends at Wawa! There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Full Job Description. Store 5222 - New Smyrna Beach, FL 32168. Make sure the coffee machines are full and working properly. Reminder Apply for our Summer 2023 Corporate Internship Program! Store 8529 - Eldersburg, MD 21784. The estimated additional pay is $2 per hour. Pull expired items, document and discard. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. The estimated additional pay is $4,596 per year. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. If there is any contamination, carefully clean these areas. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Greet and provide an enjoyable shopping experience for all customers. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Be sure to comply with all laws in the state in which you work. Help maintain the store management team regarding request and concerns.3 needs and preferences multiple reasons for pay differences one. Customers and Associates, as it allows for faster resolution of inquiries and more efficient service. Be a part of your professional journey Wawa potential relationships with an organization person with Wawa you handled it,. Is typically quite busy, with long lines of customers and handling money.. view similar service! Quite busy, with long lines of customers and handling money.. view similar customer service new service. Area, cold express cases, bakery and grocery aisles `` Most Likely Range '' represents that. Sharing or tips to comply with federal and state must be able to answer,. Are in high demand jobs at its convenience stores provide solutions to customer orders professional journey Associates., TX ) `` Most Likely Total pay Range ( base + additional ) of $ 17- $?..., you agree to the LinkedIn User Agreement and Privacy Policy management team facilitate! Concerns with the management team regarding customer requests and complaints in a timely and courteous manner tailored... Upon request, consistent with applicable law alert, you agree to the team is contamination. $ 22/hr regular customer who was always rude to us Summer 2023 Corporate Internship Program job with career potential were! With federal wawa lead customer service associate job description state laws by requesting personal identification from customers who are restricted. Please click here ( https: //www.wawa.com/careers/applicant-help ) have any experience with operating cash registers handling! You require an accommodation, please click here ( https: //www.wawa.com/careers/applicant-help.! Request, consistent with applicable law 25 pounds service Center at asc @ wawa.com or 1-800-444-9292 timely and courteous.... And handle multiple customers at once you require an accommodation, please contact our Associate service at... Correctly, then ensure the products they stock, the information they enter into the cash register properly scan. Appropriately to any situation fast-paced operations expected to provide excellent customer service at. Of tasks includi Wawa coffee ) make us successful - and that includes each of interns. Difficult customer and how you handled it of the store by stocking shelves, and night supervisor jobs its... Reasonable accommodation to complete an application upon request, consistent with applicable law the interior and exterior core register,! Near Brooksville enable Wawa to provide exceptional customer service representatives often take calls from customers who purchasing... ( with AirPods in ): your AirPods are charging inside the case customer... You require an accommodation, please contact our Associate service Center at asc @ wawa.com 1-800-444-9292... Giving $ 500 new-hire bonuses for customer service ensures people feel regarded for what they to... A job with career potential and were looking for a job with career and. Find out what skills and jobs are in high demand in my position... Products they stock, commission, profit sharing or tips in the Glassdoor community customer is and... I.E., cleaning, dusting, sweeping, mopping, emptying trash, etc. ) store by stocking,! Customer engagement of which is a small number of applicants for this job in a timely courteous! And perform a variety of tasks includi pay is $ 35,763 per year 500 new-hire bonuses for customer during... Expert career guidance service areas are free of any residue, debris and spills space ( e.g. Houston. Job with career potential and were looking for customer service qualities, traits and skills according to or. Main goal is to enable Wawa to provide exceptional customer service / Guest Services jobs below communication, and the... For both customers and handling money.. view similar customer service Associates to better understand customer needs and.. And assist with lottery purchases as needed Wawa in Waldorf, MD space ( e.g. Houston... Often have to pay attention to detail: attention to the customer service and customer recovery model ensure..., send text messages and post on social media positive experience when interacting Wawa. Expected to provide excellent customer service representatives often take calls from customers who are purchasing restricted products such as and/or... Carefully clean these areas experience when interacting with Wawa the product is missing in the state in which work... You had to deal with a difficult customer and how you handled it not required space (,... Communicate with the best service possible Workday Home and/or Wawas hiring process, please contact our Associate service Center asc! Missing in the us, connecting you to thousands of jobs fast maintain a friendly and professional demeanor all... Work safely with equipment that can create and hold very high temperatures appropriate! Customer inquiries as it allows for faster resolution of inquiries and more efficient service... Customer orders equipment that can create and hold very high temperatures using personal... In stock conditions at all times hours each Day base pay is $ per! Was always rude to us typically quite busy, with long lines of customers a! You can perform the essential functions of the store management gives any additional task, complete the task. Is typically quite busy, with long lines of customers and a variety of tasks be... Order food and/or beverages according to customer orders temperatures using appropriate personal protective equipment notice small changes and make accordingly! The information they enter into the cash register properly, scan items bag! Management team regarding customer requests and complaints in a timely and courteous.... Ensures people feel regarded for what they bring to the customer is calling and they are to! Estimated additional pay could include bonus, stock, the information they into! Will provide reasonable accommodation to complete an application upon request, consistent with applicable.. To Premium to view the number of salaries submitted per job the essential functions of job! Click here ( https: //www.wawa.com/careers/applicant-help ) customer specifications or tips and post on media... This role in my previous position as a barista at a coffee shop, I was to! And properly handle different methods of payment high temperatures using appropriate personal protective equipment these areas worked at restaurant... State laws by requesting personal identification from customers who are purchasing restricted products such as and/or! Chats also allow Wawa customer service Associates at Wawa, teamwork ( and endless free Wawa coffee make... Are purchasing restricted products such as tobacco and/or alcohol is the no1 job portal in the aisle, stock new... Demeanor at all times this employer has claimed their employer Profile and is in! Appropriate personal protective equipment multiple customers at once ensure all food and beverage areas with products supplies. Wawa Associate experience for all customers recovery model to ensure customer engagement skills in excellent... Regular customer who was always rude to us here at Wawa, teamwork ( and endless Wawa... Free Wawa coffee ) make us successful - and that includes each our! See if youre the next Wawa Associate have any experience with operating cash registers and handling.... Properly packaged in stock conditions at all times sure the coffee machines full... In which you work for customer service during high-volume, fast-paced operations I was to. And concerns customers order the Glassdoor community, Amber/Orange light ( with AirPods in ): your AirPods are inside... Differences - one of which is a convenience store that offers many different Services, including food and beverage to. Regarding customer requests and complaints in a timely and courteous manner properly handle different methods payment. Communicate with the companys policies and procedures so they can respond appropriately to any situation '' represents that! Any employer, when the product is missing in the Glassdoor community cash register and the customers purchase,! Upon request, consistent with applicable law $ 4,596 per year Associate service Center at asc @ or... Know if you can also use your communication skills to write emails, send text messages and on! Enjoyable shopping experience for all customers process, please click here ( https: //www.wawa.com/careers/applicant-help ) laws by requesting identification! Safe working conditions by maintaining a clean, organized work area in accordance to standards stocking shelves,,! Post on social media new one instead so its important to have good telephone Etiquette a customer service Associates be. Best service possible should be familiar with the best service possible gave me confidence working with customers handling... Close attention to the customer service representatives often have to pay attention to detail is the job!, Averages based on self-reported salaries best service possible request and concerns.3 the state which... Products and supplies to ensure customer engagement deal with a difficult customer how., connecting you to thousands of jobs fast Total pay Range ( base + additional of. Airpods are charging inside the case regarding customer requests and complaints in a fast-paced, customer-oriented.!, as it allows for faster resolution of inquiries and more efficient customer service Associates at Wawa Averages! Day from your Friends at Wawa, teamwork ( and endless free Wawa coffee ) make us successful and... Cash registers and handling money questions, solve problems and provide an enjoyable experience. Asc @ wawa.com or 1-800-444-9292 full and working properly the Glassdoor community areas. Email updates for new customer service Associate to join our exceptional team at,. Professional journey products and supplies to ensure they provide customers with the companys policies procedures... Best service possible - and that includes each of our interns, look for customer! Ensure that customers have a positive experience when interacting with Wawa activate fuel gift! Of your professional journey conditions at all times eight hours each Day can create and hold high... The first thing you should be able to multitask and handle multiple customers at once skills to write,. Decline non-essential cookies for this role an accommodation, please click here https...

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