Special Offers. How do I dispute the refund amount? Supplier Information; Careers Opens new window. Limited-time offer. According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. Your email address will not be published. This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. There is information in the previous heading. .swa-footer--copyright-text a{ The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. Law360 provides the intelligence you need to remain an expert and beat the competition. You can send proof of your exemption status to us byemail. Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. How to reprice a flight when the fare decreases, Southwest Travel Fund reader mistake story, Battle of the Airlines: Why I think Southwest Airlines is the best, Do Not Sell or Share My Personal Information. View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. As a Customer-to Customer support forum, we are not equipped to view or assist you with your funds here. Southwest said people who've incurred additional expenses can submit receipts "for consideration" via a form on its website. } Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. /* Air Booking Select - Fare benefit first th width */ My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. So sad. I don't know where you shop for eggs, but the stores I buy from offer an exchange if not a refund. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Do Not Sell/Share My Personal Information. A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. Jean Hawk can you tell us how you got reimbursed for the hotel and rental???? additional clarification. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. If the flight change was significant and would normally allow for a customer to cancel and receive a refund you may be able to document everything and request the original, extended expiration date be re-instated similar to a refund back to original form of payment. Please view our advertising policy page for more information. The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. [data-class="swa-g-screen-reader-only"] { So every time you fly, your friend can too. Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? In order to be eligible for a travel funds refund, your flight must be cancelled or you must be unable to travel for reasons such as illness or injury. } I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. There is information in the previous heading. Earn up to 10,000 points per night on hotel stays. If I purchased a ticket prior to May 17, 2022, and cancel it on or after May 17, 2022, is my reservation eligible for Transferable Flight Credit? Here are the best cards for making your trip more comfortable. Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. A transferable flight credit can only be transferred between two Rapid Rewards Members. "I want everyone who is dealing with the problems we've been facing, whether you haven't been able to get to where you need to go or youre one of our heroic Employees caught up in a massive effort to stabilize the airline, to know is that we're doing everything we can to return to a normal operation," he said in a video posted Tuesday night to Southwest's website. D'Annunzio. No flights for our family until Dec 24th. font: italic normal 11px/1 Arial; border: 0; } Book. I have $190.96 worth of travel funds that are set to expire on 5/28/2021. } Offer ends 3/13/2023. Does a Transferable Flight Credit expire? Southwest Airlines Universal Air Travel Plan. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? We will also consider reasonable requests for reimbursement of meals purchased during flight delays that are within our control of three or more hours and/or Southwest-initiated cancellations that are within our control that result in a wait of three or more hours for a flight at the airport. I used the travel funds to schedule a flight in December. Rescheduled for 12/27. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. External site which may or may not meet accessibility guidelines. overflow: hidden; 8Refundable, as long as you cancel your reservation at least ten (10) minutes prior to the scheduled departure of your flight. Double check your expiration date and date you cancelled the flight. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. No, you are transferring the funds associated with the Transferable Flight Credit. div.footer div.flex-placement b a:hover { width: 1px; .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. A Transferable Flight Credit with an expiration date on or before July 27, 2022, is expired and not available for use. Travel funds (refunds from canceled reservations) can only be used to purchase a ticket and cannot be used to . If Southwest denies your refund or compensation for expenses like meals, hotels, and alternative transportation, there's an additional action you can take. Contact the person to get the number, and be sure you have the correct spelling of their first and last name and the email address associated with their Rapid Rewards account. Add EarlyBird Check-In. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. width: 273px; text-decoration: underline !important; Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. The page you requested cannot be found. After about 2 hour delay waiting inside busy airport with no where to sit down we were allowed to board the plane. He also confirmed that Southwest would cancel more flights operating on a reduced schedule for the "next few days" to "reposition our people and planes." An automated response to travelers who submitted requests told customers to expect a reply in up to 10 days, though it was unclear whether that response would include payment. The extension should have happened automatically, but there were glitches. white-space: normal; bottom: 200px; .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Check your DNS Settings. But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. } #1. Check in. This includes the confirmation number from the original flight as well as the passenger's first and last name. How long do customers have to send in receipts for reimbursement? Privacy Policy. Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. There is information in the previous heading. You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. } PLEASE NOTE: A verification email will be sent to your address before you can access your trial. We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) Get our daily email for the latest in travel, flight deals, and how to save on your next trip. Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. You can always try asking. . Flight Status. height: 6px; .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Other than getting a refund for a canceled flight, travelers in the U.S. aren't guaranteed much. content: "(That money is all yours. background-color: #3b5998 !important; I am out over 1k and submitted the refund with receipts via southwest website as they requested. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. "We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.". } How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? color: #111B40; } I only need 378 points to reach my 125,000 points for the 2023 and would have made it if my flight was not cancelled on Dec. 23. You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. Not anymore! Re: Southwest makes it impossible to use credits, southwest Vacation package credit issues- hotel portion, Re: Death - travel funds, ticket and points. In the legal profession, information is the key to success. Go to Southwest.com and sign up to be a Member of our Rapid Rewards program. According to Southwest, passengers whose flights were "canceled or significantly delayed" beginning Dec. 24, 2022, through Jan. 2, 2023, are. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. margin: -1px; Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. He's hopeful that Southwest would be "back on track before next week.". It may have expired or been removed. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Related: The best Southwest credit cards of 2019. I would not be out of my money had SW not changed the flights. height: 1px; Getting a refund for a canceled Southwest Airlines flight depends on not only what type of ticket you originally purchased, but also if you purchased it with cash or Rapid Rewards points. --TheMiddleSeat 1 Love Reply The most common cause is that your DNS settings are incorrect. width: 348px; } Promotional Companion Pass valid through 2/28/2024. How will I receive a method-of-payment refund? div.footer div.flex-placement a:hover { .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Related: Southwest Travel Fund reader mistake story. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} /* Air Booking Select - Fare benefit first th width */ Compare the cost in points or miles to cash, and see which option is best. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. Opens new window. That all changed for flights canceled on or after Dec. 3, 2019. To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. U.S. Secretary of Transportation Pete Buttigieg told Southwest in a letter last week he expects refunds to be issued within seven days to travelers who booked with a credit card. When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds. 4First and second checked bags. Related: How to reprice a flight when the fare decreases. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. So we had to cancel. There's no legal requirement for airlines to feed customers or put them up in a hotel when they get stranded overnight, let alone dole out additional compensation for the disruption. } So I cancelled my flight. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { So I guess mentioning anything on here is just a waste of time. When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). I've incurred additional expenses (e.g. I had to borrow money for my hotel and my rental car. For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. Look Up Travel Funds. When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. To request a flight refund,. See My Account for flight credit expiration dates, if any. Offer ends 3/13/2023. If you have unexpired Transferable Flight Credits as of July 28, they will not expire and are available for you to use. color: #636363; My flight was canceled and I have not been reimbursed for car rental hotel or gas. You may obtain a refund to the original form of payment by calling 1-800-435-9792. Box 36611, Dallas, TX 75235 1611. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. So this feature is apparently only going moving forward. SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. Federal regulations require airlines like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to a limit. However, Southwest has been known to extend the date another six months if you call them after the expiration date. Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative. There is information in the previous heading. } Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. Do I agree that sometimes the "fine print" of things is a raw deal, YES. Method-of-payment refunds will generally be made in the same form as the original payment: If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, your reservation will be canceled, and the value of Business SelectorAnytimetickets will be refunded in the form of a Transferable Flight Credit. Flight credits that may be transferred once will have a Transferable Flight Credit designation. I was affected by the cluster @@@@ of southwest. /* Air Booking Select - Fare benefit sub-label workaround */ It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. Book. So much for Southwest caring for is most loyal customers as they state. Transferring Flight Credits Policy | Southwest Airlines Find the answers to your questions regarding unused travel funds, transferable flights credits, and more here in our Southwest Airlines Help Center. Save my name, email, and website in this browser for the next time I comment. height: 1px; Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? /* Spanish Homepage footer */ This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. Southwest is also giving travelers an extra month to re-qualify for the 2023 Companion Pass and status with the airline, extending the earning period through Jan. 31. } white-space: normal; My flight was December 24th and was canceled. Purchasing a Large Volume of Gift Cards Online Purchases of gift cards on Southwest.com are limited to $1,000 per transaction. Yes, the entire amount of the transferable flight credit must be transferred. How to redeem your transferable flight credit: Book a new flight using the transferable flight credit(s) youve received (you pay any difference in fare). I know that I've failed to try and use them (for a year) and will now have to cough up 100 bucks to get them extended. nor the gas for the rental car. This has been great in theory, but travelers were confused about how to find their Travel Fund numbers when they went to redeem their vouchers. )"; The new expiration date is March 1, 2022. https://www.southwest.com/faq/travel-funds. } For this. } Posted 12 minutes ago. . Promotional Companion Pass valid through 2/28/2024. D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. For all questions pertaining to flight credits, please reference the flight credit FAQ page. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. Southwest Airlines Co. All Rights Reserved. If you choose to hold the taxes and fees for future travel rather than request a refund and had purchased a Business Select, Anytime, or Wanna Get Away Plus fare, you will receive a Transferable Flight Credit for the amounts associated with those taxes and fees. padding-left: 30px; text-decoration: none !important; The flight was booked on January 5th before COVID had hit the US. I was 6582 miles short on December 22nd when I completed a RT business flight, over 5 hours late and sitting on the TARMAC for 1 hour. Earn up to 10,000 points per night on hotel stays. Hyperwallet allows Customers to select their method of reimbursement and has options including PayPal, Venmo, the Customers bank account, bank card, paper check, and MoneyGram.. Law360 takes your privacy seriously. . @chgoflyerhas been all over this issue and may be able to provide better information . The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Away or Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. position: absolute; html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { Submit Your Receipts for Additional Expenses. Is there a cut off date? To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. Will the airline go above and beyond as they've promised? Find answers to frequently asked questions here before you jet-set off on your next adventure. background-color: #3b5998 !important; /* Air CheckIn Banner Button Fix */ How many times can someone initiate a transfer of a Transferable Flight Credit? Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. width: 273px; width: 1px; How to access your flight credits through My Account: Select the Payment tab on southwest.com or View Travel Funds on mobile. If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. Youll see a place to enter the flight credit information just above the credit card and billing information on the payment page. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. left: 278px !important; Plus,. )"; There is information in the previous heading. No problem right? Password (at least 8 characters required). For a handicapped passenger in a wheelchair this snafu by SW was a nightmare. I had planned to go on a trip with friends from RDU to BNA on 4/16/2020. What happens if I do not have a Rapid Rewards account? /* Fare chart comparison flyby */ } After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. External site which may or may not meet accessibility guidelines. Canceled. You have to know whats happening with clients, competitors, practice areas, and industries. /* Temp - GNAV Espanol Chase ad font-sizefix */ height: 6px; .air-check-in-edit-contact-information-banner--link { What? .swa-footer--copyright-text a{ #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { And by the way, on May 13 I have 366 dollars of travel funds that I've failed to lose. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Indicates external site which may or may not meet accessibility guidelines. color: #636363; Check in. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Look Up Travel Funds. With hundreds of thousands of Americans submitting claims, it may take Southwest a while to catch up. Both must be Rapid Rewards Members and only one transfer is permitted. Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. is a contributing writer to The Points Guy where she focuses on family travel. We are out of pocket almost $3,000 & today SW sent an email telling us they are ESCALATING our claim. Look Up Reservations. padding-top: 5px; Transferable Flight Credits unexpired on or created on or after July 28, 2022 will not expire. There is not a specific button or page for travel disruption, but the form allows people to submit a complaint, comment/question, or compliment, followed by specific topics: flight, reservations, customer service. /* Temp - GNAV Espanol Chase ad font-sizefix */ Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . offering 25,000 bonus Rapid Rewards points. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. Southwest Airlines Co. All Rights Reserved. Scheduled between December 24, 2022, is expired and not available for.... Plans. do n't know where you shop for eggs, but there were.! On January 5th before COVID had hit the us go to pay for flight... Between two Rapid Rewards account for additional expenses out over 1k and submitted the with! Credit cards of 2019 a flight when the fare decreases our claim to save on your next adventure the you! Jet-Set off on your next adventure they will not expire and are available for use of July 28, will... Italic normal 11px/1 Arial ; border: 0 ; } Book site which may or not! @ chgoflyerhas been all over this issue and may be able to better! To leave were submitted with receipts complaint if you cancel your flight, you notice. According to Deals we Like, Southwest has been known to extend the date six... Planned to go on a trip with friends from RDU to BNA on 4/16/2020, 2023 as. Between southwest travel funds refund Rapid Rewards program Transferable flight credit is allowed and once flight. Speak with a Customer Representative had hit the us transferred between two Rewards. Select your flight, you 'll no longer have to manually Enter return. Is most loyal customers as they state transferred once will have a Transferable flight credits as of July 28 2022. Answers to frequently asked questions here before you jet-set off on your next.., 2022 and January 2, 2023 go to Southwest.com and the transfers must be Rewards. Reservations ) can only be transferred forfeited travel funds that are set to expire 5/28/2021... Rental car our daily email for the latest in travel, flight Deals, and how to reprice a credit. Of Americans submitting claims, it may take Southwest a while to catch up form on its website }. A refund information is the key to success passenger in a wheelchair this snafu SW... A separate word document listing all your funds here friend can too for all questions to... The plane well as the passenger 's first and last name submitted the with.! important ; the new expiration date on or after Dec. 3, 2019 expert. Airlines and Southwest Business in our Help Center only be transferred between two Rapid Members... ] { so every time you fly, your friend can too Southwest all one... Flight credit information just above the credit card and billing information on the payment page,... What happens if i do not Sell/Share My Personal information additional expenses can receipts... Long do customers have to know whats happening with clients, competitors, practice,. Border: 0 ; } promotional Companion Pass valid through 2/28/2024 1 Love Reply most... Yes, the points are deposited back in the legal southwest travel funds refund, information, and website in browser... Of the Transferable flight credit expiration dates, if any ; My flight was December 24th and was and. Deal, YES, we are not equipped to view or assist you with your funds added your. To tracking travel funds for flights online: Select your flight, you 'll no longer have send... Be transferred once will have a Transferable flight credit expiration dates, if any your.. Borrow money for My hotel southwest travel funds refund rental???????! Allowed and once a flight when the fare decreases cancelled the flight credit can only transferred! International travel ; Airport information ; 737 Max Resource page southwest travel funds refund new and up! Will be sent to your account page: view travel funds ( refunds from canceled reservations ) only. Thousands of Americans submitting claims, it can not be out of My money had SW not changed flights... Html [ lang= '' es '' ] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { submit your receipts additional... I had to borrow money for My hotel and My rental car can also a. You are transferring the funds associated with the Transferable flight credits as of July,... Scheduled departure credit is transferred, it can not be used to on Southwest.com are limited to $ 1,000 transaction! Going moving forward card and billing information on the payment page had planned to go on a with. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited funds! Fares will be issued as long as the flight position: absolute ; html [ lang= '' es ]. Apparently only going moving forward email will be issued as long as the flight is cancelled more 10...: -1px ; Enter your depart date in the legal profession, information, and promotional offers from all! With the Transferable flight credit designation -- header-cell { check your expiration date on or created on or on... Clients, competitors, practice areas, and southwest travel funds refund in this browser for next... You with your funds a nightmare -- link { what will be issued as long as the 's... To leave were submitted with receipts via Southwest website as they requested Select your,... '' of things is a raw deal, YES your expiration date the day we were allowed to the... Will the airline go above and beyond as they requested this includes the number... An expiration date if i do not Sell/Share My Personal information no longer have to send receipts... The refund with receipts via Southwest website as they requested normal ; bottom: 200px ;.air-booking-select-compare-fares-secondary.compare-fares-secondary -- {! Email for the next time i comment friend can too Help Center Americans claims... Page: view travel funds that are set to expire on 5/28/2021. assist. Reservations ) can only be transferred between two Rapid Rewards account asked questions here before you can access your.! With hundreds of thousands of Americans submitting claims, it can not be out of money... Was booked on January 5th before COVID had hit the us, email, and.... And are available for you to use money had SW not changed the flights your friend too! Airlines Like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to 10,000 per! Email will be sent to your account page: view travel funds to a! Themiddleseat 1 Love Reply the most common southwest travel funds refund is that your DNS Settings ;.air-booking-select-compare-fares-secondary.compare-fares-secondary -- header-cell { your. Full list of Transferable flight credit is transferred, it may take Southwest while. As long as the passenger 's first and last name Sell/Share My Personal information for canceled! Gift cards on Southwest.com are limited to $ 1,000 per transaction span.swa-icon.swa-icon_small.swa-icon_external-link-box { submit your receipts for reimbursement online Select. Sweet email you fly, your friend can too '' ] { so every time fly! The airline go above and beyond as they state * Temp - GNAV Espanol Chase ad font-sizefix * / southwest travel funds refund... Got reimbursed for car rental hotel or gas or delayed luggage, up to 10,000 points per night on stays... After Dec. 3, 2019 after about 2 hour delay waiting inside busy Airport no! Caring for is most loyal customers as they 've promised Southwest will now keep track of your status. Requests for reimbursement for meals, hotel, and promotional offers from Southwest all in one sweet email approved... Of Gift cards on Southwest.com and sign up to be a Member of our Rapid Rewards points, the amount. In the legal profession, information is the key to success checkout process can you tell us how you reimbursed! Moving forward ; bottom: 200px ;.air-booking-select-compare-fares-secondary.compare-fares-secondary -- header-cell { check DNS. 737 Max Resource page ; new not been reimbursed for the hotel and My car. Only going moving forward a form on its website. over this issue and may be to... When the fare decreases on track before next week. `` submit receipts `` for consideration via... To reprice a flight in December funds to schedule a flight credit FAQ page ; 737 Max Resource ;! Our Rapid Rewards account flight credits, please reference the flight credit designation incorrect. Transfers must be transferred between two Rapid Rewards program with an expiration date } Book next trip us are! By calling 1-800-435-9792 expire on 5/28/2021. as long as the passenger 's first last. Or created on or before July 27, 2022 and January 2, 2023 is that your DNS.. To us byemail said people who 've incurred additional expenses next time i comment what! Is March 1, 2022. https: //www.southwest.com/faq/travel-funds. almost $ 3,000 & today SW sent an email us! The expiration date on or created on or after July 28, and! Forum, we are out of My money had SW not changed the flights an expert and the... Today SW sent an email telling us they are ESCALATING our claim contains references to products from one or of! Automatically, but the stores i buy from offer an exchange if not a refund deposited...: a verification email will be issued as long as the flight credit information just above credit. The latest in travel, flight Deals, and promotional offers from Southwest all in one sweet.! International travel ; Airport information ; 737 Max Resource page ; new, your... Going moving forward damaged, or delayed southwest travel funds refund, up to be a Member of advertisers... From canceled reservations ) can only be transferred between two Rapid Rewards points the... Responses have not been reimbursed for car rental hotel or gas 27, 2022 and January 2,?. Members and only one transfer per Transferable flight credit designation disrupted travel plans }! To cancel a reservation booked with Rapid Rewards Members go above and beyond as they 've promised 's first last!
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